Find out where we currently ship orders, track and manage your order, or other shipping information can be found here.
Currently Pet Honesty only sells product in the US and ships within the US and to APO/US military bases.Canadian residents can order some of our products through Amazon Canada, and they will ship within Canada.Pet Honesty does not currently sell or s
If you need to change your email address or physical address a Consumer Experience Agent will always be able to help you. If you prefer to do it yourself, please follow the instructions below.
If your package is marked as delivered but is not at your location, please wait up to two days before getting in touch with customer service again. Sometimes carriers mark an order as delivered before it actually arrives. If the package is still not
We highly encourage you to double-check your order before finalizing it to ensure everything is correct. Once an order is placed, our system immediately begins processing it to ensure swift delivery. Unfortunately, this means we're unable to accommod
We can certainly help you edit or cancel your subscription when you call or email our Consumer Experience Team. You can also initiate any subscription edits or cancellations in the website chat feature.If you prefer to do it yourself and forgot your
We have some new features for managing your order and subscription. If you would like to track your order, manage account information, or edit your subscription, please try the new features in our Chat feature at the bottom of any web page, our Conta
Amazon makes it extremely difficult for us to prohibit resellers. Once product is out of our hands and into those of a reseller, we at Pet Honesty cannot guarantee freshness, environmental safety in storage and transportation, and overall integrity
When placing an order online, you may notice that your payment was charged to an old card or sent to a previous shipping address. This can be frustrating, but it usually happens due to how payment systems store and process your information. Below, we