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Returns / Refunds

Helpful questions and answers about our policy.

Return or Refund Policy FAQs

Our full Refund or Return Policy can be found on our website here. A few helpful FAQ's are posted below. What is the duration of the refund policy?. Our refund policy lasts for 30 days from the date of purchase. If 30 days have passed, unfortunately,

How do I return a product and what information do you need from me?

If you are within 30 days from purchase from our Amazon site or our website and are not happy with your order you can reach out to us for a return. To proceed with a product return, we request the following information which allows us to address any

How can I return unopened products for a refund?

If you've purchased products from our store on Amazon or our website, and find that your pet does not like them, or you have another reason for returning them, please note that our satisfaction guarantee covers you with the ability to return unopened